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PayCard Frequently Asked Questions

 
Can a PayCard be reused?
Yes, the PayCard is a reloadable Visa® debit card.
 
What is a companion card?
Employees can obtain a companion card for a family member for use inside or outside the United States, at most ATMs worldwide.
 
Will my employees be charged for withdrawals at an ATM?
Employees receive 2 free transactions or inquiries per pay period at a TD Bank ATM. Additional transactions/inquiries at a TD Bank or non-TD Bank ATM will incur a fee. For non-TD Bank ATM transactions, the institution that owns the terminal (or the network) may assess a fee (surcharge) at the time of your transaction, including balance inquiries.
 
Is there an activity fee for payroll cards to my employees?
There is a minimal monthly maintenance fee.
 
How long will it take to establish my PayCard services?
Your service will begin approximately 30-60 business days after receipt of your signed agreement.
 
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