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Lending Process

Here's what you can expect during the lending process:
  • The online application takes about 15 minutes to complete. We will ask questions about your property and finances.
  • Once we receive your application, we may contact you if any additional information is needed.
  • Next, you'll be advised of our loan decision and we may send you a letter containing a list of items that we may need to verify the information you provided during the online application. If you apply for a Home Equity Loan, you will also receive your estimated Truth-in-Lending disclosure and your Good Faith Estimate, by mail during this time.
We will guide you every step of the way.

Underwriting/Commitment

A loan underwriter will review your financial profile and compare it to the guidelines for your chosen product. If approved, you will receive a written commitment of the terms and conditions. Processing may include the verification of your financial information, collection of documents to satisfy conditions of the commitment, and a review of the appraisal of the property. We will be happy to answer any questions you may have.

Closing

The closing is a meeting of all the related parties to finalize the transaction at the store of your choice. At closing, paperwork associated with the transaction will be signed and witnessed, and arrangements will be made for the disbursement of the loan proceeds.


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Need more information?

If you need our help or would like to apply by phone, call us at 800-937-5020.

Understanding your personal credit score

Your credit score is a key factor that is used when you apply for a mortgage, loan or credit card. So how is it calculated, and how can you improve it?

 Learn more about credit scoring