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Security Best Practices

Other Resources

One way to protect your sensitive financial information is to follow standard industry best practices, guidelines designed to help you in the fight against online fraud. Some examples include:

Desktop or Laptop PC

  • Install, update and run reliable commercial anti-virus and anti-spyware software
  • Install an actively managed firewall on your computer and/or network
  • Ensure that your computers are patched (updated) regularly – particularly the operating system and key applications
  • Implement any automatic updates for the operating system, anti-virus and anti-spyware applications
  • Limit administrative rights on your computer and network to prevent the inadvertent downloading and installation of malware or viruses
  • Completely close and exit all web browsers before and after an online banking session to lessen the risk of certain types of sophisticated malware attacks
  • For even better protection, consider rebooting your computer before and after an online banking session
  • Disconnect your computer from the Internet (both wired and wireless connections) when Internet access is not being used for an extended period (e.g., unplug from the Internet each evening when your work is done and reconnect in the morning)

Account Usage and Passwords

  • Do not use your online banking password for other applications
  • Never access bank, brokerage or other financial services information at public locations such as Internet cafes, public libraries, etc.
  • Prohibit the use of "shared" usernames and passwords for online banking systems
  • Create a strong password of at least six characters in length, which includes a combination of letters, numbers and special characters – TD Bank BusinessDirect requires a password of at least six characters, which must include letters and numbers
  • Avoid using automatic login features which save usernames and passwords for online banking
  • Change passwords regularly
  • Never leave a logged on computer unattended


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