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Mobile Banking Security

A new way to bank. The same steadfast commitment to your protection.

TD Bank offers you a variety of convenient ways to access our website and your accounts. For each, we take the greatest care to ensure that all of our platforms maintain the same high level of security and integrity, from our ATM network and public website, to Online and Mobile Banking.

How do we keep your information secure?

The same industry standards we have always employed to keep Online Banking secure extend to our Mobile Banking applications and public website as well.
  • Username and password - to confirm your identity and ensure the privacy of each Mobile Banking session you conduct
  • Single-Use Security Codes - to provide a second layer of identity verification
  • Firewalls - to protect our website and programs from any unauthorized or malicious intrusion
  • Encryption - to protect our website and apps, and the transmission of data including customer account information and the integrity of all transactions

Banking in secure sessions

Each mobile banking session begins only after you establish your identity via unique, encrypted password and security question. These are required every time you log in. Your session automatically ends when you exit the application, and it will automatically time out if you get sidetracked.

Things you can do to protect yourself

  • Download the app from reputable sources only - such as iTunes® App Store, BlackBerry® App World, Amazon Appstore for Android or Google Play.
  • Protect your password - do not reveal it to anyone.
  • Memorize your password - don't keep it stored or written anywhere.
  • Make it unique - truly safe passwords don't incorporate names, phone numbers, addresses, known dates, etc.
  • Never leave your mobile device unattended - while using the TD Bank mobile app or any other mobile activity.
  • Use your phone's built-in lock function - set a password-protect for start-up or time-out

Our commitment to you

Secure management of your money (and the personal information required to process your transactions) is at the very foundation of our business. Whether you access your accounts via teller, drive-up, telephone, Internet, or mobile device, TD Bank protects you with the highest security measures available.

For more information, read our frequently asked questions.

If you are concerned that you have received fraudulent e-mail, disclosed confidential information or have questions about online security immediately contact Customer Service at 1-888-751-9000. For credit card related transactions, please contact TD Bank Visa® Credit Card at 1-888-561-8861.

iTunes is a trademark of Apple, Inc.

Android is a trademark of Google, Inc.

BlackBerry®, RIM®, Research In Motion®, SureType®, SurePressTM and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world.

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