Reporting Fraud and Identity Theft
If you are a TD Bank Customer and need to report fraud or identity theft, immediately contact Customer Service at 1-888-751-9000. For credit card related transactions, please contact TD Bank Visa® Credit Card at 1-888-561-8861.
To report fraud at the three major credit bureaus, contact their fraud departments directly and request that a fraud alert be placed on your credit file. The fraud alert requests creditors to contact you before opening any new accounts or making any changes to your existing accounts.
Equifax (www.equifax.com): 1-800-525-6285
Next, close the accounts that you know or believe have been tampered with, and file a police report – be sure to retain a copy for your records. Also, contact all your banks, credit card issuers and other creditors on your own to report identity theft and protect your rights.
If you suspect your Social Security number has been compromised, call the Social Security Administration hotline at 1-877-438-4338 or locate and contact your local Social Security office.†
Finally, file a complaint with the Federal Trade Commission (FTC, www.ftc.gov), which maintains a database of identity theft cases used by law enforcement for investigations, and can advise you on your next steps. You may also report identity theft to the FTC by calling 1-877-382-4357.