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Visa® EquityAccess Card Disclosure

Why Disclosure is a Good Thing
Disclosure at TD Bank isn't about burying information. It's about communicating your rights as a consumer so you can make smart, informed decisions. If at any time you have a question, or need clarification, please do not hesitate to call us at 800-937-5020.

Transactions which can be made using your Visa EquityAccess Card are indicated below. Please read this disclosure carefully because it tells you your rights and obligations for these transactions. You should keep this disclosure for future reference.

Use of your Visa EquityAccess Card may be restricted in certain countries due to security risks. Your card may be cancelled after 13 months of inactivity for security purposes.

ATM Transactions: Types of transactions and dollar limitations - You may access your Account(s) by ATM using your Visa EquityAccess Card and personal identification number ("PIN") to make cash withdrawals from your Home Equity Line Of Credit Account. The standard daily limit (per card, per calendar day) for cash withdrawals is the lesser of (i) the available credit on the Home Equity Line of Credit, or (ii) $500. Note: This service may not be available at all terminals.

Visa EquityAccess Card Transactions: Types of transactions and dollar limitations – You may use the Visa EquityAccess Card to obtain an advance from your Home Equity Line of Credit Account through the Visa network to purchase goods or pay for services, if the merchant permits, or obtain a cash advance at a Visa participating financial institution. This card cannot be used at Visa Debit-only merchants. It can only be used with Visa merchants who support credit transactions.

Your standard daily (calendar day) Visa Network limits are:

  • the available credit in your Home Equity Line of Credit Account up to a daily maximum of $20,000 per card;
  • the available credit in your Home Equity Line of Credit Account up to a daily maximum of $5,000 for cash-advance transactions.

    Recurring Preauthorized Card Payments
    If you have authorized a merchant to bill charges to your Card on a recurring basis, it is your responsibility to notify the merchant in the event your Card is replaced, your Card number or expiration date changes, or the applicable account from which payments are debited has been closed. However, if we issue you a replacement Card we may provide your new Card number and expiration date to a merchant with whom you have set up a recurring preauthorized payment, and you authorize us to apply such recurring charges to your Card until you notify the merchant that you have revoked authorization for charges to your Card.

    Charges For ATM Transactions
    There will be no fees assessed when using an ATM owned by TD Bank, N.A.

    For non-TD Bank ATM transactions, the institution that owns the terminal (or the network) may assess a fee (surcharge) at the time of your transaction, including balance inquiries.

    This card is not a debit card. Purchases and withdrawals are advanced from your Home Equity Line of Credit - it is a credit card. You will need to press the credit card key at point of sale terminals at merchant locations and sign for your purchases. There will be no fee for transactions at these terminals.

    International Visa Card Transactions: The exchange rate between the transaction currency and the billing currency used for processing international ATM Card or Visa Debit Card transactions is a rate selected by Visa from the range of rates available in wholesale currency markets for the applicable central processing date, which may carry from the rate Visa itself receives, or the government-mandated rate in effect for the applicable central processing date. In addition, on all international Visa EquityAccess card transactions, the Bank may charge an international Service Assessment Fee of up to 1% (which will be shown as a separate charge on your statement) to offset the Bank's costs for Visa services.

    Right to Documentation
    You can get a receipt at the time you conduct a transaction using automated teller machines or point-of-sale terminals. You have the right to request a receipt for a phone purchase.

    Periodic Statements: Transactions conducted using your Visa EquityAccess Card will be reflected on the periodic statement you receive for your Home Equity Account.

    Liability for Unauthorized Use
    You may be liable for the unauthorized use of your Visa EquityAccess Card. You will not be liable for the unauthorized use that occurs after you notify TD Bank at P.O. Box 1377, Lewiston, Maine 04243-1377, orally or in writing, of the loss, theft, or possible unauthorized use. In any case, your liability will not exceed $50.

    Under Visa's "Zero Liability" policy, you will generally not be liable for the unauthorized use of your Account or Access Card. Visa's "Zero Liability" policy does not apply to ATM transactions or to PIN transactions not processed by the Visa network. We may impose greater liability if we reasonably determine that the unauthorized transaction was caused by your gross negligence or fraudulent action, which may include your delay for an unreasonable time in reporting unauthorized transactions.

    Billing Error Rights - Your Billing Rights
    Keep this Notice for Future Use

    This notice contains important information about your rights and our responsibilities under the Fair Credit Billing Act.

    Notify the Bank in case of errors or questions about your bill. If you think your bill is wrong, or if you need more information about a transaction on your bill write to the Bank on a separate sheet at the address below as soon as possible. The Bank must hear from you no later than 60 days after the Bank sent you the FIRST bill on which the error or problem appears. You can telephone the Bank, but doing so will not preserve your rights. In your letter, give the Bank the following information: (1.) your name and account number; (2.) the dollar amount of the suspected error; and (3.) a description of the error and an explanation, if you can, or why you believe there is an error. If you need more information, describe the item you are not sure about.

    If you have authorized the Bank to pay your Home Equity Line of Credit Account bill automatically from your checking account, you can stop the payment on any amount you think is wrong. To stop the payment your letter must reach the Bank within three business days before the automatic payment is scheduled to occur.

    Your Rights and the Bank's Responsibilities After the Bank Receives Your Written Notice
    The Bank must acknowledge your letter within 30 days, unless the Bank has corrected the error by then. Within 90 days, the Bank must either correct the error or explain why it believes the bill was correct.

    After the Bank receives your letter, it cannot try to collect any amount you question or report you as delinquent. The Bank can continue to bill you for the amount you question, including Finance Charges, and the Bank can apply any unpaid amount against your Credit Limit. You do not have to pay any questioned amount while the Bank is investigating, but you are still obligated to pay the parts of your bill that are not in question.

    If the Bank finds that it made a mistake on your bill, you will not have to pay any Finance Charges related to any questioned amount. If the Bank didn't make a mistake, you may have to pay Finance Charges, and you will have to make up any missed payments on the questioned amount. In either case, the Bank will send you a statement of the amount you owe and the date that it is due. If you fail to pay the amount that the Bank thinks you owe, the Bank may report you as delinquent. However, if the Bank's explanation does not satisfy you and you write to the Bank within 10 days telling the Bank that you still refuse to pay, the Bank must tell anyone it reports you to that you have a question about your bill. And, the Bank must tell you the name to whom it reported you. The Bank must tell anyone it reports you to that the matter has been settled between us when it finally is.

    If the Bank doesn't follow these rules, it cannot collect the first $50 of the questioned amount, even if your bill was correct.

    Send Inquiries To:
    Consumer Loan Research
    32 Chestnut Street
    Lewiston, ME 04240

    Special Rule for Credit Card Purchases
    You may have the right to not pay the remaining amount due on property or services purchased with a credit card if you have a problem with the quality of property or services that you purchased with a credit card and you have tried in good faith to correct the problem with the merchant. There are two limitations on this right:

    • (a) You must have made the purchase in your home state or, if not within your home state, within 100 miles of your current mailing address; and
    • (b) The purchase price must have been more than $50.
    These limitations do not apply if the Bank owns or operates the merchant, or if the Bank mailed you the advertisement for the property or services.

  • 1. Check with your tax advisor regarding your eligibility to deduct the interest.

    ©2019 Visa U.S.A. Inc.