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I got a call from 1-800-466-7295 that left a automatic voice message listing my last four numbers on my credit card saying to call them back about activity on my credit card is this legit or a scam?
May 16, 2016 10:17:52 AM
47 people recommended this |
In reply to Devin, Lively
Welcome to the TD Helps community, Devin. We're happy to clear up some confusion.
We are able to confirm that this is a legit TD Bank phone number. We recommend reaching out to them directly for assistance as directed by their voicemail. Additionally, feel free to visit any of your local TD Bank store locations for more information. Check out http://go.td.com/1ZXc41Z for locations nearest you.
We hope that this information helps out, Devin. Please let us know if you have any other questions.
Kris M, Mt. Laurel
May 16, 2016 10:18:11 AM
9 people recommended this
In reply to Kris, Mt. Laurel
I received 2 calls from the same number. There were no voice mail messages left. I am not sure calling from a 1-800 number that does not identify the caller as TD is a good practice for confidential information.
I would like to understand if this is the number TD is using to contact me regarding my account, my Visa or if this is a Marketing call to sell services?
December 3, 2016 08:37:27 AM
3 people recommended this
In reply to Ken, Toronto
Thanks for contacting TD Helps today, Ken. We'll be happy to point you in the right direction.
We notice that you're writing to us form Toronto, CA, and that you may be looking to contact TD Canada Trust. We would like to take this opportunity to inform you that you have reached the U.S. side of TD Bank.
We have provided a link here https://go.td.com/1woOVay with all the options that you have when wanting to contact TD Canada Trust. In addition, you may also send your question again through TD Canada Trusts TD Helps by following the link provided here: https://go.td.com/1Ymzfmu. A Live Customer Service Specialist may also be reached by dialing 1-866-222-3456. Specialists are available 24 hours a day, 7 days a week, and will be more than happy to further assist you with any questions you may have.
We hope this helps, Ken, and we hope you enjoy your weekend.
Customer Service Team, Mount Laurel
December 3, 2016 08:38:01 AM
2 people recommended this