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November 3, 2015 09:29:26 AM
In reply to jean, freeport
Welcome to the TD Helps community, Jean.
It sounds as though you are inquiring about a specific transaction on your account. Please know that we would like to be able to assist you directly however TD Helps is considered an unsecure forum therefore we are unable to obtain your account information.
To best assist with details regarding the transaction in question we ask that you contact our Banking Specialists 24/7 at 888-751-9000 or visit a nearby TD location. For a listing of our Stores and hours please view: http://bit.ly/TDStores.
If you use Online Banking you may also send us a secure message with your inquiry. Once you're logged in on the left hand side of the page please click Send a Message which will be located under the Message Center. If you are not enrolled yet and would like to be set up and you have an ATM/debit card, please click here: http://bit.ly/1lU2qfY. You will need your account number and Social Security number in addition to your ATM/debit card number to enroll online. If you need help with the enrollment please give us a call at the number provided above for further assistance.
We look forward to hearing from you, Jean and have a great day.
Colleen B, Mount Laurel
November 3, 2015 09:29:56 AM