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Lexington Law charged my account 99$ yesterday without my authorization. I am currently in another country right now until Saturday and I need to take out $100. Can you please refund me this money immediately because I am trying to withdrawal this money immediately.
Rod, New York
August 14, 2015 11:44:48 AM
In reply to Rod, New York
Welcome to TD Helps, Rod and sorry to hear your experience.
As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To best assist you, we ask that you contact us immediately and speak with a Banking Specialist, available 24/7. Upon proper verification, they will be glad to assist you with this particular transaction on your account. When you are calling from any country outside the United States, please dial direct 1-856-751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518 if you are able to gain access to a land line phone.
Also, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
If we can assist you again, please feel free to write to us anytime!
LiShu R, Mount Laurel
August 14, 2015 11:46:42 AM