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It appears as freeshipping.com. Please help
February 16, 2015 05:01:39 PM
In reply to charlene, deltona
Good afternoon and welcome to TD Helps, Charlene! We'll be sure to point you in the right direction regarding an unrecognized charge on your account.
We recommend contacting one of our Banking Specialists 24/7 at 888-751-9000 or visiting us at any TD Bank location for additional assistance. Once our Banking Specialists verify your account information, they'll be able to review the transaction with you and file a dispute if necessary. Click here: http://bit.ly/TDStores to find a TD Bank near you.
If our Banking Specialists file a dispute for you due to a fraudulent transaction, it can take up to 3 business days for a decision to be made regarding your claim. You'll receive a letter regarding the decision to your home address as well. Please note that if you recognize the charge to be with a company you've done business with and a dispute is filed, the time frame mentioned above would not apply for a merchant dispute.
We hope this helps you and let us know if you have any additional questions, Charlene! Take care and have a great week.
Katherine G, Mount Laurel
February 16, 2015 05:03:36 PM