Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
today a charge was posted against my debit account that i did not CONFIRM,HOW DO I TAKE CARE OF THIS
April 21, 2017 11:40:38 AM
In reply to MAXINE, MILFORD
Thanks for contacting TD Helps today, Maxine. We sorry to hear about your situation, and we'll be happy to help.
In most cases, TD Bank should be able to file a claim on your behalf in regards to any unauthorized charges. We'd like to reassure you that we're here to safeguard your funds and assist you with this process.
We encourage you to call one of our Banking Specialists about the transaction, who are available 24/7, at 888-751-9000. At that time, they'll be able to review the unauthorized activity which occurred, provide you with your options, and file the appropriate type of dispute for you, if applicable. If you prefer, we're also able to assist you at any nearby TD Bank location during lobby hours. Please see http://go.td.com/1f9DSJR to locate your closest Store and hours they're available.
Prior to your visit or call, please ensure that the transactions in question have been posted to your account history, and are no longer in a "Pending" status, as we're unable to file a dispute until then.
We hope this information was helpful, Maxine. Please enjoy the rest of your day, and we hope you have an excellent weekend.
Customer Service Team, Mount Laurel
April 21, 2017 11:40:55 AM