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A paid a bill through bill pay, but the company hasn't received the check yet, and it's been 3 1/2 weeks. How do I check on the status of the check?
September 28, 2016 09:07:03 AM
In reply to Ellen, Boston
We appreciate you coming to TD Helps with your inquiry, Ellen.
To best assist you with your bill pay inquiry, please feel free to reach out to our 24/7 Tech Support Team directly at 800-493-7562. If you wish to visit us in person, please stop by and see us at any of your local TD Bank Store, during lobby hours for assistance. For a list of the Store locations, hours and telephone numbers, please visit here: http://go.td.com/1f9DSJR. Upon verification, we will be happy to review the bill pay status together with you. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
As you are enrolled for online banking, you may also send us a secure message to inquire about the status of this payment. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: https://go.td.com/1eaISlq.
Let us know if you have any other banking questions. Have a good one, Ellen!
LiShu R, mount laurel
September 28, 2016 09:07:22 AM