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August 1, 2017 12:09:37 PM
In reply to rosette, Easton
Thanks for coming to TD Helps for assistance today, Rosette.
Whenever there is unauthorized activity on your account, we recommend reaching out to us immediately for assistance. When you contact our Banking Specialists, they will review your account and transactions, and after doing so, they are able to place a dispute for the unauthorized activity. Once reviewed by our investigators, they may issue a credit back to your account.
In order to speak with a Banking Specialist, you may call 1-888-751-9000, 24/7, or visit a TD Store location to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We hope this information gives you peace of mind, Rosette. We look forward to speaking with you, and please enjoy the rest of your day.
Brittany M, Mount Laurel
August 1, 2017 12:10:01 PM