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Received a letter of abandoned account. Responded by signing and requesting account closed and check mailed - on July 31. Logged on yesterday - account is still there. Attempted to logon today - and am unable... Just want my money, don't need the account at this point. Should not I have received the check by now?
August 25, 2017 01:05:46 PM
In reply to Andrey, Brooklyn
Good afternoon, Andrey, and welcome to TD Helps.
We'd first like to apologize for any confusion this may have caused, and take a moment to explain that TD Helps is not currently a secure forum of contact. Because of this, we would need to speak with you to better address your concerns and answer any questions you may have, and ask that you contact us directly.
Banking Specialists are available 24 hours a day, 7 days a week, and will be more than happy to assist you at 1-888-751-9000. You're also more than welcome to connect with your local TD Store location, during lobby hours. Customer Service Representatives are always happy to help, and we invite you to use the link here: http://go.td.com/1f9DSJR to find your nearest TD Store location.
We sincerely hope this helps, and we look forward to hearing from you soon, Andrey. Have an amazing weekend!
Brittany M, Mount Laurel
August 25, 2017 01:06:07 PM