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Hello! My name is Mykola . in June 2008 I opened an account with TD Banknorth. In September 2008, I returned to Ukraine and currently am there, but soon I am going to visit the United States. Please tell me how can I get information about the status of my account.
With respect, M.
Mykola, Clifton, NJ
November 2, 2015 09:48:13 AM
In reply to Mykola, Clifton, NJ
Thanks for reaching out to us, Mykola. We'd be glad to provide more details regarding your inquiry.
Before we begin, please understand that although we would like to assist you directly, we do not have access to your account information as TD Helps is considered an unsecured site.
To best assist you, we recommend that you visit us at any TD Bank Store once you are in the States. For Store locations, please check out: http://bit.ly/TDStores for more details. Since you haven't used the account in some time, it will be necessary to stop in for us to provide you with current information. Kindly bring a valid photo ID such as a Driver's License, State ID or Passport.
We'd like to take this time to provide some information about accounts and their statuses. First, activity would be required for an account in order to maintain an Active status. If no transactions (deposits or withdrawals) are initiated by a Customer on an account it will be considered Inactive after a specified period of time. Savings, Checking or Money Market accounts are automatically changed to an inactive status after one year of no Customer-initiated activity, and these accounts will be Dormant after three or five years of no activity depending on your region or State.
Once you stop in to a Store, if you have determined that your account is still open with us, in order to reactivate it, we ask that you visit us during lobby hours at any TD Store. By making an over-the-counter deposit with one of our Tellers, your account status will be returned to active.
You're also welcome to see the article listed here: http://1.usa.gov/1ED20S9, which reviews information about abandoned or unclaimed accounts in the U.S. Please keep in mind that once an account becomes dormant, it can be turned over to the State in which the account was opened after a 3 or 5 years of no activity, depending on your location.
Please note that if this has occurred with your account, you'll be able to contact the State to claim the funds. There is no time limit to do this. You may be able to locate their telephone number via your State's website, or you're welcome to call us at 888-751-9000, and we'll be able to provide your State contact info for you over the phone. To connect with us from outside the US, please dial 856-751-9000 or 215-569-0518 via landline with an operator's assistance.
We hope this helps and please do not hesitate to let us know if you have any other questions.
Yen D, Mount Laurel
November 2, 2015 09:50:53 AM
In reply to Yen, Mount Laurel
Thank you for your prompt response to my appeal . The fact is that in September 2008 , before I returned to Ukraine , I could take an overdraft in ATM around $ 60 with my debit card. But as it was seven years ago , I do not remember if I return the money back to the account . So, I need to know not whether I have collected any fines that I could pay for them.
Sincerely , Mykola
November 2, 2015 02:02:12 PM
In reply to Mykola, Clifton
Welcome back, Mykola.
If you are outside of the U.S., you are able to reach out Banking Specialists by dialing 856-751-9000 or 215-569-0518 collect from a landline telephone. Once speaking with a Banking Specialist, they are able to verify if you have an account here with us. If you feel as though it may have an overdrawn balance please notify your Banking Specialist as they would be happy to connect you with the appropriate department.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Mykola and have a good day.
Megan K, Mount Laurel
November 2, 2015 02:03:37 PM