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Angel, Jersey City
July 13, 2015 10:13:32 AM
In reply to Angel, Jersey City
Hi there Angel,
Good morning and thanks for getting in touch with us.
We understand that late payments can happen! To see if we would be able to assist with any fee in this instance, please give us a call. Our Card Services Specialists are available for you 24/7 at 888-561-8861. Please understand that even though we would like to help you directly, because TD Helps is considered an unsecured forum, we do not have access to your personal account information.
If you prefer, you can also visit any TD Bank Store for assistance in person. For a listing of TD Bank Stores please see here:http://bit.ly/TDStores. Or, if you are enrolled in Online Banking, you can send us a Secure Message so that we can review your account further. To send a secure message you must first log in to your TD Bank online profile here: http://bit.ly/1eaISlq. Then, on the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Angel, we hope this will help with your payment this month.
Thanks again for writing in and we'll chat with you again soon!
Kristen P, Mount Laurel
July 13, 2015 10:14:54 AM