Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
My name is Cinderelle Mensah. I am currently in Morrocco. My flight was delayed and I need to use my Debit card. Can you help me get approved for it. I have been on the line trying to join a customer representative but it is taking longer than I need.
January 8, 2018 01:33:14 PM
In reply to cinderelle, casablanca
We appreciate your visit today.
Since you are experiencing difficulties with your debit card and you are currently in Morocco, we recommend contacting our international number. You may contact us from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. For your convenience, we are available 24 hours a day, 7 days a week. To contact us from any country outside the United States, please first dial 011 and then follow by the numbers provided above.
You may also send us a secured message from online banking for assistance, if you are currently enrolled. To send a secure message, please log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once successfully logged in, you will need to look for the 'Message Center' on the left hand side, and select 'Send a secure message'. Our response time is typically 24 hours; however we strive to reply sooner.
We look forward to speaking with you, Cinderelle!
Have a safe trip!
Alara B, Mount Laurel
January 8, 2018 01:33:28 PM