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Went to check my online accounts, and when a Pop up came up, I clicked "NO", but now I'm locked out. I thought the pop up was for a credit card offer or a share holder offer. What can I do now?
Kenneth, New Castle, DE
December 9, 2014 12:30:31 PM
In reply to Kenneth, New Castle, DE
Welcome to TD Helps and thank you for sending us your question, Kenneth.
To best assist you with your Online Banking access, we recommend contacting us directly 24/7 at 888-751-9000 to speak with one of our Banking Specialists. Upon proper account verification, they will be able to help you gaining online access back in no time. You may also stop by your local TD Bank Store during lobby hours for further assistance. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2. For TD Bank Store locations, check out: http://bit.ly/TDStores.
We hope you understand that as we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
If you're referring to logging into tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861.
For additional support on other Online Banking platforms, such as, Mortgage Documents, etc. please contact us 24/7 at 888-751-9000.
Let us know if you have any further questions. We are always here to help. Have a wonderful day!
LiShu R, Mount Laurel
December 9, 2014 12:31:28 PM