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I am trying to access my Retirement account, which I previously was able to do by clicking "Log into other accounts" on the Home screen, and then choosing "Retirement Plan". Now when I follow this path it says the page does not exist.
Can you help with this?
Elizabeth, Kingston, NH
December 31, 2016 09:59:54 AM
Planning for Retirement
1 person recommended this |
In reply to Elizabeth, Kingston, NH
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
Please reach out to us again though if you have any further questions. Have a great day!
Customer Service Team, Mount Laurel
December 31, 2016 10:00:26 AM