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I cancelled bank accounts about two months ago because I moved to a state with no TD banks. I was enrolled in paperless billing and didn't print bank statements. For personal reasons I need to access 3 months worth of statements and would like access through online to print them out.
July 8, 2015 01:56:51 PM
1 person recommended this |
In reply to Cindy, Georgia
Thank you for reaching out to us on TD Helps, Cindy. We'd be glad to point you in the right direction.
As you've mentioned that your account has been closed, it will no longer be available to view online. Even though this may be the case, TD Bank retains seven years of history for accounts in our records and we'd be able to help provide you copies from within this time frame.
To best assist you, you will need to request your statement copies by visiting any TD Store. Be sure to bring a valid photo I.D. with you. To take a look at TD Stores you'd like to visit please use our Store Locator found here: http://bit.ly/TDStores.
Please note that depending on the copies you're looking for, fees may be applied. For more information in regards to any applicable fees, please take a look here: http://bit.ly/1cTejgt.
If you still have active accounts here with us, you are able to contact us via telephone to request copies for a closed account. You are able to dial 888-751-9000 and our 24/7 Banking Specialists will be glad to assist with your copy request.
Similarly, if you have active accounts with us and are able to log in to Online Banking, you are able to request copies for your closed account via secure message. To sign in please visit here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope to hear from you soon, Cindy and have a good day.
Megan K, Mount Laurel
July 8, 2015 02:00:08 PM
I need to print old statements from the website, I have a checking account
June 13, 2016 12:55:36 PM
In reply to Juan, Randolph
Welcome back, Juan. We're happy to help you get your statements.
Did you know that you may view and obtain statement copies for your account online via your TD Online Banking? If you are already enrolled for our Online Banking, after logging in your account from here http://go.td.com/1eaISlq, please follow the steps below to obtain your statements:
1. Click on the accounts link at the top of the screen
2. Click on the account number you would like to view statements on
3. Click on the “Statements & Notices” tab.
4. Choose the statement period you would like to view and click “View Statement”
5. You may then click the print icon if you would like to print a copy of your statement
If you have not yet enrolled for online banking and have a TD Bank Debit card, please follow this link to first enroll for our online service http://go.td.com/1lU2qfY. If you do not have a TD Bank Debit card or are experiencing any difficulties while doing the online enrollment, you may contact our Banking Specialists who are available 24/7. When calling our Banking Specialists at 888-751-9000, we do require account verification, for security purposes.
You may also request statement copies by sending us a Secure Message. To send a Secure Message, after you log onto your TD Online Banking, on the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Additionally, you may request to have your statements mailed to you by calling us 24/7 at 1-888-751-9000 to speak with a Customer Service Representative. You should expect to receive your statements at your address on file within 7 to 10 business days. Please note delays may occur depending on your postal office.
Also, depending on the type of statement copy you are looking for, additional fees may apply. For more information, please refer to our current Personal Fee Schedule here: http://go.td.com/1cTejgt (please see "copies" for more details).
We are here to help, Juan. Let us know if you have any other questions.
Kris M, Mt. Laurel
June 13, 2016 12:56:19 PM