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How do I access transfer information that is older than 6 months?
susan, lake elmore, vermont
October 18, 2015 10:06:31 AM
In reply to susan, lake elmore, vermont
Hi there Susan!
Great to have you with us on this Sunday morning and we hope you're doing well.
If you're looking for information regarding transfers you've made on your accounts and this is further back than what you can see in your account history, you're welcome to take a look at your online statements for transaction information. Statements are available to view going back through April, 2010.
The easiest and quickest way to retrieve copies of your statements is to view them via your online banking account.
If you're currently using our TD Online Banking for your personal account, after logging in your account here: http://bit.ly/1eaISlq, please follow the steps below:
-Click on the Accounts tab at the top of the screen
-Click on the account number you would like to view statements for
-Click on the Statements & Notices tab
-Choose the statement period you would like to view and click View Statement
-You may then click the print icon if you would like to print a copy of your statement
If you're in need of any assistance with this or if you'd like more information about online transfers, you can reach one of our Tech Support Specialists 24/7 at 800-493-7562. If you'd prefer not to download your statements online, we can also mail the statements to your address on file when you call. Or if you'd like, please feel free to visit any of our local Stores to obtain the copies. In many cases you can have them printed while you wait and many of our Stores have Sunday hours. Please check out: http://bit.ly/TDStores to find your local Store.
We do hope this will help Susan!
Feel free to write back in with any questions and have a great one.
Kristen P, Mount Laurel
October 18, 2015 10:07:54 AM