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I'm studying abroad and apparently haven't been keeping an eye on my US accounts. I was told by a family member who tried to deposit money into the account that it was closed. I cannot log in to the account online. How can I find out why the account was closed? I have an email address linked to the account and I didn't get any kind of warning.
Kate, North Adams
September 14, 2015 09:57:55 AM
1 person recommended this |
In reply to Kate, North Adams
We appreciate your visit, Kate. We'd be happy to help point you in the right direction.
At this time, to confirm the status of your account, we ask that you visit us during lobby hours. As it may be harder for you to visit us, you may want to connect with your Home Store for assistance. For TD locations and contact numbers, please visit: http://bit.ly/TDStores. You may also connect with us from outside the US by dialing 856-751-9000 or 215-569-0518 via landline with an Operator's assistance.
We'd like to tell you a little more about accounts and their statuses. First, activity would be required for an account in order to maintain an Active status. If no transactions (deposits or withdrawals) are initiated by a Customer on an account it will be considered Inactive after a specified period of time. Savings, Checking or Money Market accounts are automatically changed to an inactive status after one year of no Customer-initiated activity, and these accounts will be Dormant after three or five years of no activity depending on your region or State.
You're also welcome to see the article listed here: http://1.usa.gov/1ED20S9, which reviews information about abandoned or unclaimed accounts in the U.S. Please keep in mind that once an account becomes dormant, it can be turned over to the State in which the account was opened after a 3 or 5 years of no activity, depending on your location.
We hope this was helpful, Kate. Should you need anything else, please do not hesitate to let us know.
Yen D, Mount Laurel
September 14, 2015 10:03:11 AM
1 person recommended this