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I had funds in there yesterday now my account is in the negative and I can't get my money
April 7, 2017 03:44:07 PM
In reply to Aaron, Phila
Welcome to TD Helps and thank you for sending us your question, Aaron.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
Thanks again for your visit today! We welcome you back anytime with any other questions, and take care.
Customer Service Team, Mount Laurel
April 7, 2017 03:44:39 PM