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my account is again negative i wanted to know why please call me XXXXXXXXXX
hasna, new york
July 3, 2017 10:20:20 AM
In reply to hasna, new york
We understand how an overdraft balance can cause concern, Hasna, and we'd be glad to get you in the right direction.
Please know that TD Helps is considered an unsecured forum. Because of this, we're unable to review your account specifically to determine why your account is overdrawn.
We ask that you reach out to us directly for help. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for online access, you can send a secure message. To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
Our Specialists are standing by to discuss your account, Hasna. We'll talk to you soon.
Megan K, Mount Laurel
July 3, 2017 10:20:45 AM