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I failed my password a couple of times and it said that i need to change it, so i went into that section but i forgot one of the questions and now it said that my account is frozen or something like that. I can prove my account with social security number. If you help me regain it i will be very glad
Aleksandar, Stara zagora
March 30, 2017 01:46:10 PM
In reply to Aleksandar, Stara zagora
We're sorry to hear that you're unable to log in, Aleksandar. We'd be glad to point you in the right direction.
To best assist you, we ask that you reach out to us directly. You are able to contact our Banking Specialists 24/7 by dialing 888-751-9000 (800-493-7562 option 2 for BusinessDirect). After account verification, our Representatives will be glad to help you log in again.
Similarly, you are able to visit us during lobby hours at any TD Store for help. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
If you're writing to us from outside the U.S., you are able to reach us 24/7 at 856-751-9000 or 215-569-0518 collect from any landline telephone.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Aleksandar. Have a good day.
Megan K, Mount Laurel
March 30, 2017 01:46:22 PM