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My account got blocked. I'm currently traveling so I can't call the customer service or visit the store. Can you help me ?
Tae You, New York
July 14, 2015 12:18:59 PM
In reply to Tae You, New York
Hello Tae You, thank you for connecting with us on TD Helps. We'd like to guide you in the right direction for immediate assistance.
Please be informed that for the security of your account, we're unable to reset User Name, Password or Security Questions via online messages. Once you have telephone access, we recommend contacting us at 888-751-9000; 24/7 to speak with a Banking Specialist who can assist you in unlocking your online account after account verification. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
If you're currently traveling outside the United States, please dial us direct at 1-856-751-9000 or call Collect with operator assistance from any land line phone by asking the Operator to dial 1-215-569-0518 (if you are able to gain access to a land line).
If you're referring to logging into tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 while you're outside the United States by dialing 706-644-3266.
Hope to hear from you soon, Tae You. Safe travel.
LiShu R, Mount Laurel
July 14, 2015 12:20:05 PM