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Good afternoon, I lock my user online and i am in another country i can't communicate to their phones what can i do?
August 4, 2017 10:22:50 AM
In reply to ricaurte, bogota
We're sorry you've been locked out, Ricaurte. We'd be happy to help.
We'll need to unlock your profile so that you can attempt to access your accounts again. To do this we will need to speak with you. As TD Helps is considered an unsecure forum, we do not have access to specific account information or online logins to assist you directly.
We understand that calling 800 and 888 numbers from outside of the United States can be difficult or even impossible. We have other options.
To reach us by phone from outside of the U.S., use country code 011 and call 856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. For your convenience, we are available 24 hours a day, 7 days a week to help get you back online.
We look forward to hearing from you soon so we can help to resolve this. Have a great weekend, Ricaurte.
Candice A, Mount Laurel
August 4, 2017 10:23:05 AM