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I got locked out of my account and I am away at school with no access to a TD Bank. When I call to have my account fixed, what information to verify my account do I need have? Before I call, I just want to make sure I have everything so I can get my online account fixed without any problems. Thank you.
September 11, 2015 04:59:28 PM
In reply to Gina, Steubenville
Welcome to TD Helps and thank you for sending us your question, Gina.
To quickest and easiest way to remove any block on your online access is by contacting us 24/7 at 888-751-9000. After one of our Specialists has verified you with the proper identification of your personal information, they’ll be able to get you back online in a few minutes. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, Option 2.
If you are referring to your access on www.tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
Just in case you reach an area with one of our TD Stores, you may also visit your local TD Bank during normal lobby hours to obtain your User Name or password, where a Representative will be able to help you. To find out TD Store locations near you, please visit, http://bit.ly/TDStores.
Thanks again for joining us on TD Helps, Gina. We wish you luck on your semester!
Justin B, Mount Laurel
September 11, 2015 05:00:04 PM