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My name is michael. I have a saving account with you, and I want to set up the automatic transfer but I dont know my account number. I also have the iphone app but the system wont recognize Is there anyway you can help me
January 31, 2015 03:19:39 PM
In reply to Michael, Orlando
Thanks for reaching out to TD Helps, Michael and we would be happy to help point you in the right direction for assistance.
To best assist you with your Mobile Banking access, we recommend calling us directly 24/7 at 888-751-9000. After account verification, we would be happy to help reset your credentials and get you back up and running for your Online Banking.
Please understand that the security of your account information is extremely important to us; which is why we do not provide account numbers via TD Helps, email or over the phone. We do have a few options for you to retrieve your Savings account number and are happy to provide them to you.
You may view your Savings account number by looking at your paper statements which is located at the right top corner of the page. Another way to obtain the Savings account number is by visiting a local TD Store during normal lobby hours and our friendly Store Representatives will be able to assist you with regaining your Mobile Banking access also. To find our TD store locations near you, please visit, http://bit.ly/TDStores.
We hope the information provided help. Let us know if you have any further questions. Have a great weekend!
LiShu R, Mount Laurel
January 31, 2015 03:21:30 PM