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We have a business account in NJ and a client located in Nova Scotia trying to send us payment by ACH. We gave them our usual wire instructions using 0311-0126-6 and our account number, which we receive wires through all the time, but they said the payment was returned. Which instructions should we be giving them? Thanks
Teresa, South Orange
June 27, 2017 11:20:54 AM
In reply to Teresa, South Orange
We understand how confusing things can be when determining which instructions to provide when receiving payments, Teresa. We'd be glad to shed some light on things!
The information to have an ACH transaction credited to your account varies from that of wire transfers. For ACH transaction, you will want to provide your account and routing number associated with your account specifically.
Routing numbers are determined by the state in which you opened your account. If you opened your account in New Jersey, your routing number would be 031201360.
For a list of our current routing numbers please take a look here: http://bit.ly/1cmRPoF.
If you're unsure of the routing number associated to your account, you're always able to confirm this information with us directly. Feel free to call us 24/7 at 888-751-9000, visit a TD Store or send a secure message for your routing number.
To take a look at TD Stores in your neighborhood, please visit here: http://go.td.com/1f9DSJR.
In order to send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
We hope this clears things up, Teresa. Have a lovely day!
Megan K, Mount Laurel
June 27, 2017 11:21:19 AM