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A client of mine has created an EFT file to pay out their owners/vendors. The EFT file has been rejected by the TD bank.
The rejection was because of RECORD TYPE HEADER EXPECTED BUT NOT FOUND what does this mean?
October 16, 2017 02:53:50 PM
In reply to Nish, Toronto
Thanks for joining us on TD Helps today, Nish.
We noticed that you're writing us from Toronto, Canada, and would like to advise you that you've reached TD Bank in the United States. Although TD Bank NA and TD Canada Trust are under the TD shield, we are two different entities.
To speak with a TD Canada Trust Banking Specialist, you're welcome to do so, 24/7, by calling 866-222-3456. You may check out the link: https://go.td.com/1woOVay to view all the additional options you have when wanting to contact TD Canada Trust.
We're sorry that we couldn't be of better assistance, but hope to connect with you soon, Nish. Have a nice day.
Candice A, Mount Laurel
October 16, 2017 02:54:12 PM