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PLEASE CHANGE ADDRESS
KAREN, WINDSOR ONT
February 27, 2015 05:35:22 PM
In reply to KAREN, WINDSOR ONT
Welcome to TD Helps, Karen! You'll be happy to know that there are many ways to update your address and we'll be glad to provide them for you here.
First, since we notice that you're writing in from Windsor, if you'll be updating the address for an account you have with TD Canada Trust, please take a look here: http://bit.ly/1vGZFFh for instructions that Geoffrey provided regarding this process at that Bank.
On the other hand, if you're writing in to update your address for your TD Bank U.S. account(s), feel free to use any of the options below. Please understand that even though we would like to help you directly here, because TD Helps is considered an unsecured forum, we do not have access to your personal account information to do so.
With that being said, if you have a personal account, you may contact us 24/7 via phone at 888-751-9000 to speak with a Customer Service Representative to update this information on your account.
You may also log in to your TD Bank Online Banking account at http://bit.ly/1eaISlq to update your address. After logging in, please visit the Customer Service tab and since you have a Canadian address, click on the Send a Message link to provide your new contact information to an agent, who can make this update this manually for you. Kindly note that the Change Address, Telephone Number, Email address link also found on that page won't allow you to enter a non-U.S. address and for this reason, we provided the alternate instruction above.
Another option would be changing your address via mail. Feel free to mail a request to:
TD Bank, NA, 6000 Atrium Way, Mt Laurel, NJ 08054, Mail Stop # NJ5-002-215
As always, you may also change your address by visiting a local TD Bank Store during lobby hours if you'll be in the States. For locations and hours, please check out: http://bit.ly/TDStores. If you are visiting a location, make sure to bring a Valid Photo ID (Driver's license, state issued photo ID, Passport, etc.) and proof of address such as a phone or utilities bill.
For Business Deposit Accounts you may also stop by a TD location, use Online Banking through your business log in or send us a request through the mail, as shown above.
To change your address for a Credit Card, it can be changed by calling 888-561-8861, logging on to http://bit.ly/1lVKil9 or stopping into any TD Bank Store. After logging on you will need to click on Services, Manage Credit Card, then Update Address and Phone Number. An address change will take effect immediately on your Credit Card.
The change of address for a Personal loan can be completed by calling 800-937-5020, stopping into a TD Bank Store or by using our "Send a Message" feature through Online Banking which will send a secured email to change your address.
Unsecured Lines of Credit and Home Equity Lines of Credit (HELOC) can be changed in person at a TD Bank Store or by mail after completing a change of address request form. Change of Address request forms can be received by calling 800-937-5020.
The easiest way to update your address for a TD Go Card is calling TD Go Card's Customer Service Line. They are available 24/7 at 855-219-8050 and they would be happy to help! If you've enrolled your TD Go Card in Online Banking, you can also change the address after you log in. You can reach the log in page by following this link: http://bit.ly/1wibSus. If you have not enrolled, you can begin the process via this link: http://bit.ly/1jWLKzt. Please note that only the parent or guardian may alter any account information for the TD Go Card and all changes take place immediately.
Please be advised that your change of address request can take up to 3 to 5 business days to be completed.
We hope this helps, Karen and enjoy the rest of your day!
Kristen P, Mount Laurel
February 27, 2015 05:38:25 PM
I want change my address
Abdelhak, new York
November 11, 2016 08:46:31 AM
In reply to Abdelhak, new York
Thanks for joining in, Abdelhak.
We recommend taking a look at Kristen's reply above as she reviews all the ways you're able to update your address.
If you have any questions, feel free to reach out to us using the methods she mentions above.
We hope this clears things up and have a good day.
Megan K, Mount Laurel
November 11, 2016 08:46:42 AM