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need to change my address
May 3, 2015 04:57:40 PM
In reply to Don, Edmonton
Thanks for joining us today on TD Helps, Don!
Seeing that you're writing to us from Edmonton, we understand that you may bank with our partners at TD Canada Trust. If so, feel free to review this conversation: http://bit.ly/1DN9RcL that will provide you with some options to update your address with our friends there.
In case you bank with us at TD in the U.S., we're also happy to provide some options for changing your address on your account here.
First, if you have a personal account, you may contact us 24/7 via phone at 888-751-9000 to speak with a Customer Service Representative.
You may also log in to your TD Bank Online Banking account at http://bit.ly/1eaISlq to update your address. After logging in, please visit the Customer Service tab and click on the Change Address, Phone, E-Mail Address link to send your new contact information. In case you will be updating to a non-U.S. address, please use the Send a Message link on that page instead, choose General Customer Service as your subject and your request including your updated info in the Comments/Request box, and we'll be glad to help.
Another option would be changing your address via mail. Feel free to mail a request to:
TD Bank, NA, 6000 Atrium Way, Mt Laurel, NJ 08054, Mail Stop # NJ5-002-215
As always, you may also change your address by visiting a local TD Bank Store during lobby hours. For locations and hours, please check out: http://bit.ly/TDStores. If you are visiting a location, make sure to bring a Valid Photo ID (Driver's license, state issued photo ID, Passport, etc.) and proof of address such as a phone or utilities bill.
For Business Deposit Accounts you may stop by a TD location, use Online Banking through your business log in or send us a request through the mail, as shown above.
To change your address for a Credit Card, it can be changed by calling 888-561-8861, logging on to http://bit.ly/1lVKil9 or stopping into any TD Bank Store. After logging on you will need to click on Services, Manage Credit Card, then Update Address and Phone Number. An address change will take effect immediately on your Credit Card.
The change of address for a Personal loan can be completed by calling 800-937-5020, stopping into a TD Bank Store or by using our "Send a Message" feature through Online Banking which will send a secured email to change your address.
Unsecured Lines of Credit and Home Equity Lines of Credit (HELOC) can be changed in person at a TD Bank Store or by mail after completing a change of address request form. Change of Address request forms can be received by calling 800-937-5020.
Please be advised that your change of address request can take up to 3 to 5 business days to be completed.
Hope this provides the help you need, Don! All the best to you and please let us know about any questions. Have a great night!
Kristen P, Mount Laurel
May 3, 2015 05:00:03 PM