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Pls. provide the address of TB Band headquarters--Need to communicate death of a client but still having deductions from his checking account (service charges). I have communicated this to the local TD bank here as well as sending letter communication to TD Bank.
November 15, 2015 01:45:49 PM
In reply to Lou, NYC
It's a pleasure to see you here Lou. We're happy to assist with your question today.
In the unfortunate event of a Customer’s death, it is important for TD Bank to assist the family and/or the Executor/Administrator with our Customer’s account(s). An Executor or an Administrator of a decedent’s estate may access the account. In order to access the account or close the account of the deceased Customer, the Executor or Administrator must provide the following documentations to a TD Bank Store:
Photo identification, Copy of the Death Certificate, and an original Certificate of Letters Testamentary or Letters of Administration with raised seal dated within 60 days; and a Letter of Instructions signed by all the Executors or Administrators with signature guaranteed by another financial institution. The death certificate will provide date of death if the date-of-death balance for the account is requested.
Please keep in mind; these documents do vary by State. Therefore, we recommend you visit a TD Bank Store, during lobby hours to speak with a Customer Service Representative for further information. For locations and hours, please visit, http://bit.ly/TDStores.
Thanks for reaching out to us, Lou and take care.
Alara B, Mount Laurel
November 15, 2015 01:47:22 PM