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I have accounts with TD Bank USA and TD Canada Trust. If I change my address with TD Bank USA, will it automatically update the TD Canada Trust address as well? I want my US address to be on file with TD Bank USA and my Canadian address to remain on file with TD Canada Trust.
June 26, 2017 11:28:38 AM
1 person recommended this |
In reply to R, Vancouver
Good morning, R! We’d be glad to review address changes with you.
Please know that though TD Bank and TD Canada Trust share the same TD Shield, we are only affiliates. Because of this, we do not share account information across our institutions. In addition, any address change you make with TD Bank in the US will not update your TD Canada Trust account and vice versa.
If you need to update your address with TD Bank, we ask that you contact us directly for help. You are able to call us 24/7 at 888-751-9000 or send a secure message to update this information. To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
For any updates to your TD Canada Trust account, please select a contact option here: https://go.td.com/1woOVay to reach out to a Specialist directly.
We hope this clears up your concerns, R. Have a wonderful day!
Megan K, Mount Laurel
June 26, 2017 11:28:47 AM
1 person recommended this