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My account was locked after I was on the phone with customer service. How can I unlock my account?
January 16, 2019 07:16:08 AM
1 person recommended this |
In reply to Levi, Brooklyn
We understand how concerning this can be, Levi, and we'd be glad to help you regain access.
We apologize for any inconvenience however if you phone profile becomes restricted when calling 888-751-9000, you would need to visit a TD Store during lobby hours for verification purposes. For your visit, be sure to bring a valid photo ID (Driver's License, Passport, Military I.D. etc.).
You're able to review TD Stores and their hours by visiting here: https://go.td.com/1nq31dc.
We apologize again, Levi, and we hope to see you at a TD Store soon.
Megan K, Mount Laurel
January 16, 2019 07:16:32 AM