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May 26, 2014 05:03:23 PM
In reply to Luis, Bristol
Appreciate you writing in on TD Helps today, Luis.
Once your loan application has been reviewed by a Loan Officer, a Representative should contact you within 24 hours to notify of the loan decision. If approved, a Loan Processor will then be contacting you to collect any additional information and/or documentation needed to close the loan. Please be advised, you will only receive a loan decision phone call if you applied for the loan over the phone with our Financial Solutions Group. If you applied for the loan through any other channels, you will be notified of the decision by mail within 10 days.
You can also contact our Financial Solutions Group directly at (800) 937-5020 to speak with a Loan Representative regarding your decision.
Thanks again for writing in and have a wonderful day.
Steph C, Mount Laurel
May 26, 2014 05:05:38 PM