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for the last month or so after logging in it takes me back to the login page. Just now I was on the balance statement , clicked on an information and it took me back to the login page after i was already in my account. What is the problem
Janet, new york
September 3, 2017 11:01:30 AM
In reply to Janet, new york
Welcome to TD Helps, Janet. We'll be happy to assist you today, and we're sorry for any inconvenience you've experienced while trying to access your account.
Our website, including our online platform, is compatible with the newest versions of most popular browsers. We recommend updating your browser to its newest version. In addition to this, we recommend restoring your browser to its default settings and remove any plug ins or themes that may be active. Removing temporary files such as clearing your cache and cookies is also suggested.
If you continue to experience an issue, we encourage you to reach out to our Tech Support Specialists, available 24/7, so they may troubleshoot this with you. They may be reached at 800-493-7562.
We hope this helps, Janet, and have a good day.
Natasha M, Mt. Laurel
September 3, 2017 11:02:06 AM