Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
November 10, 2014 10:44:39 AM
In reply to Shannon, Clinton
We would like to thank you for joining us on TD Helps, Shannon. We're happy to answer your question.
Depending on your TD Bank account type and the ownership of the account with the other financial institution, we have some suggestions and would like to share those options with you to complete your transfer request.
If the account with the other bank is also in your name and it is within the United States, you may consider our External Transfers service. This option is available via your TD Online Banking.
If you are already enrolled for Online Banking, please check here http://bit.ly/1eaISlq. After logging onto your account, please choose the "Transfers" tab. Then click on "Transfer to Accounts Outside TD Bank." You will then be asked to accept a user agreement and review the fee schedule.
Once the enrollment is completed, you may continue to schedule a transfer by adding your account at a different institution. To do so, select "Add a New Account." You will then be prompted to select the type of account followed by the account and routing numbers. Once you enter the required fields, the transfer service will then display whether or not you can make an immediate transfer. In some cases, a trial deposit is initiated at the receiving institution for verification purposes. You’re welcome to check out http://bit.ly/1jXKYqq for all of the exciting details.
When you choose to send an External Transfer, you will have two delivery options, three day or next day delivery. The next day delivery option is not available for Savings accounts. To qualify for the next day delivery option, you must wait 90 days from your first successful 3-day transfer and must not have had any transactions that overdrew your account in the past 90 days. Please note; fees may apply for External Transfer service. For the Transfers Terms and Conditions please see: http://bit.ly/1pADlWD.
Just in case that you are not currently enrolled for Online Banking for your personal accounts, no worries! We have you covered. You may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/Debit Card, your Social Security Number and your email address. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 1-800-493-7562 to speak with a Digital Banking Specialist. Upon proper account verification, we would be happy to help get you started.
If you're looking to transfer funds from your Personal TD Bank Checking or Money Market account to someone else's account at another Financial Institution within the United States, our Person–to–Person transfers would be an option.
This feature is also available to you by logging into your Online Banking. You may click on the tab at the top of the page titled "Person-to-Person Payments." You will then be asked to accept a user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and email address we have on file for you. Next we will request you to submit both codes for verification to complete the enrollment process. Once the enrollment is complete you’ll be ready to send the payment!
You will have the same two delivery options when sending a Person-to-Person payment as you do for External Transfers; there is the three business day option and the next business day delivery. Please note, the next day delivery option is not available for savings accounts. To qualify for the next day delivery option, you must wait 90 days from your first successful 3-day transfer and must not have had any transactions that overdrew your account in the past 90 days.
If Person-to-Person Payment or External Transfer is not an option for you or you have a TD Bank Business account, your other option would be sending a wire transfer. You can send wires to any bank within the country and across the globe! If you are making a transfer within the US, you will need to gather the name, address and ABA routing number of the receiving bank, the name of the account to be credited, the beneficiary address and the account number. You may wish to connect with the other Financial Institution for any other information that you may need to successfully initiate your wire transfer.
Kindly keep in mind also that some transactions may take longer than others. You may want to contact the other financial institution to determine what information they require to receive the wire. Wire transfers can be requested and processed at any local TD bank Store and the limits are based on the available balance on your accounts on that business day. Please follow this link for hours and locations near you: http://bit.ly/TDStores.
Please also note that there may be fees for the use of the above services. We invite you to take a look at our Fee Schedule here: http://bit.ly/1cTejgt.
Shannon, we hope this helps. Have a great one!
LiShu R, mount laurel
November 10, 2014 10:52:48 AM