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Am I charged a fee if my interact transfer is declined?
February 15, 2018 09:51:53 AM
In reply to Yvonne, Toronto
Happy Thursday, Yvonne, and good morning!
It's great to hear from you today.
Here on TD Helps, we're always happy to assist with any questions or concerns; however, we notice that you're contacting us today from Toronto, and as you mentioned that you're concerned with an interac transfer, we believe that you may have intended to speak with TD Canada Trust. If this is the case, please know that you are currently speaking with TD Bank, partner of TD Canada Trust in the United States.
While we both may share the same TD shield, we are different entities, and we apologize for any confusion this may cause. So that we may better assist you with your concerns, we'd like to recommend that you connect with TD Canada Trust directly.
If you'd prefer, you may ask your question again on TD Canada Trust TD Helps Page! To do so, click here: https://go.td.com/1Ymzfmu, as this link will take you directly to their page.
If you'd rather speak with a TD Canada Trust Banking Specialist, you're welcome to do so, 24/7, by calling 1-866-222-3456. If calling may not be convenient for you, check out the link we have provided here: https://go.td.com/1woOVay to view all the additional options you have when wanting to contact TD Canada Trust.
We apologize again for any confusion, Yvonne, but we know our friends up north will be more than happy to help!
Take care, and enjoy your Thursday!
Brittany M, Mount Laurel
February 15, 2018 09:52:54 AM