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if my checking account had been negative but i recently put money in my account to make it positive and I haven't been charged an overdraft fee yet, will I in the future? How long will it take or would it have charged me already while my account was negative? My account had been negative for about a month now by only 1 dollar. I am not enrolled in the discretionary overdraft service so my account normally wouldn't have been able to be overdrawn but it was a gas transaction that only went through as a dollar at the time of transaction.
December 24, 2014 02:50:33 PM
In reply to Katie, Deptford
Thank you for joining us on TD Helps, Katie. We'd be happy to steer you in the right direction.
As this is pertaining to your specific account, we would need to review this further with you. We would like to assist you directly; unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
To best assist you, we encourage you calling our 24/7 Customer Service line at 888-751-9000, upon account verification, a Customer Service Representative will be able to determine the cause and offer the solutions as well. Also, you may visit any TD Bank Store to have your account and debit card reviewed in person during normal lobby hours. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
In addition, you may also send us a secure message if you are enrolled for Online Banking. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope to hear from you soon, Katie and have a good day.
Megan K, Mount Laurel
December 24, 2014 02:51:21 PM