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Tina, New Britain
April 6, 2015 06:44:59 PM
In reply to Tina, New Britain
Good afternoon, Tina and welcome to TD Helps! We apologize for any trouble you've had logging in to our website but we'd be happy to assist you.
As you mentioned that you weren't able to access our login page properly, this sounds like a browser issue. We'd first recommend that you clear the cache and cookies, and disable any plug-ins and restore your browser defaults. If this doesn't correct the problem and you're not using the newest version of your browser, we also suggest making this update. Please note that our website is compatible with the newest versions of most popular browsers. If the issue persists after updating the version, we'd recommend that you try using a different browser altogether.
Our Tech Support Specialists are available 24/7 to assist you with your online account. You can call us at 800-493-7562 and we will be more than happy to get your online account back up and running.
Hope these tips provide some help, Tina! Best of luck and have a great week.
Kristen P, Mount Laurel
April 6, 2015 06:51:55 PM