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Apparently TDBank deposits funds on the same day. Amazon deposited my funds after the hold period from selling an item. I've yet to see my money. I called the bank and the ACH nothing is there. What is going on?
October 1, 2015 01:04:08 PM
1 person recommended this |
In reply to Malik, Philadelphia
It's great to have you join us here on TD Helps, Malik.
Before we begin, we hope you will understand that although we would love to assist you, however; because TD Helps is considered an unsecured forum, we do not have access to your account information and we apologize for any inconvenience this may cause.
To better assist you, we ask that you connect with us via telephone directly at 888-751-9000, available 24/7. After we verify your account information, we would be more than happy to review your account and provide further information regarding this deposit you are seeing in your account.
As always, you are always welcome to visit us during lobby hours for assistance from any one of our Specialists. For help locating a TD Store near you, please visit: http://bit.ly/TDStores.
Additionally, you are also able to send us your request via secured message thru your TD Online Banking. To send a secured message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq . On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. In your message, please provide the date and the amount of the deposit in question.
Thanks again for stopping by and have a nice day.
Brian M., Mount Laurel
October 1, 2015 01:05:05 PM
1 person recommended this