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Can you look up my checking acct. and find an ach charge and what it is for??
Ann Marie, Long Branch, NJ 07740
May 24, 2017 01:15:02 PM
In reply to Ann Marie, Long Branch, NJ 07740
We understand how concerning this can be, Ann Marie, and we'd be glad to point you in the right direction.
Please know that TD Helps is considered an unsecured forum. Because of this, we are unable to assist you directly using this platform. Don't worry though! We have other contact methods available!
You are able to call us 24/7 at 888-751-9000 to have the transaction reviewed by a Specialist. You are also able to visit a TD Store during lobby hours for help. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
During your conversation if it is determined that the transaction is unauthorized, our Specialists will be glad to help you submit the appropriate dispute and discuss the next steps involved.
We hope to hear from you soon, Ann Marie. Have a good day.
Megan K, Mount Laurel
May 24, 2017 01:15:13 PM