Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
How do I verify if this echeck is real?
Christopher, Manchester, NH
September 20, 2017 02:26:35 PM
2 people recommended this |
In reply to Christopher, Manchester, NH
Good afternoon, Christopher, and thanks for connecting with us today.
We'll be happy to help.
Before we begin, we'd like to take a moment to explain that, typically, a check is not sent in the form of an email. If a check was to be credited to your account electronically, the transaction would normally be a direct deposit, in which case it would be automatically credited to your account.
We apologize for any confusion this may have caused you; however, please understand that at TD Bank, we are only able to accept checks for cash or deposit if a physical check is presented for payment. If you would like to verify that the item you have received is valid, we recommend connecting with the owner of the check directly.
Please know, if you were not expecting to receive this check or if you do not know the owner, there is the chance that this item may be a phishing attempt. This may be an attempt to obtain sensitive information from you, and if you believe that this may occurring, we recommend deleting this email immediately.
If you'd prefer, you're also welcome to forward this email to us at firstname.lastname@example.org, or you may reach out to us directly, 24/7, at 1-888-751-9000 for further assistance. Our Customer Service Representatives at our TD Stores are also happy to help, during lobby hours. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We sincerely hope this clears up any confusion, Christopher, and we hope you enjoy the rest of your day!
Brittany M, Mount Laurel
September 20, 2017 02:27:20 PM