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I'm in Israel, I attempted to use my card to pay for my phone bill, they then replied that it didn't go through, I looked on my online banking, apparently it's been taken out. How do I rectify this?
Daniel, New York
April 5, 2016 10:37:31 AM
In reply to Daniel, New York
Welcome to TD Helps, Daniel.
As you are writing us from abroad, you can contact us 24/7 from outside the United States on 1-856-751-9000, or call us collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. Our Representatives will be happy to assist you with your account.
You may also send us a Secure Message through your Online Banking by logging in here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information. We apologize if this causes any inconvenience.
Thanks for stopping by, Daniel and take care.
Alara B, Mount Laurel
April 5, 2016 10:38:18 AM