Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I seem to have a problem with Apple pay and visa debit from TD, in that I don't see where I purchased my product or service, but it does show the city and the transaction shows -- and no dollar value. Any idea on how I can fix this?
December 27, 2014 06:32:18 PM
In reply to John, Florida
Thanks for connecting with us, John and we apologize for any trouble you've experienced. We'll be glad to help.
If the Apple Pay issue you're experiencing seems to be related to your online or mobile banking account, please reach out to a Banking Specialist at 888-937-0005. Or, if you currently have a TD Credit Card with us, please connect with us at 866-606-7470. Please feel free to contact us anytime 24/7 for assistance.
We also recommend speaking with Apple directly, as this may be an issue they can better assist you with.
If you have any additional questions, please feel free to contact us at 888-751-9000 or stop by any of the TD Store locations in your area. To find our TD Store locations near you, please visit: http://bit.ly/TDStores.
Thanks again for stopping by, John and have a great weekend.
Justin B, Mount Laurel
December 27, 2014 06:34:27 PM
In reply to Justin, Mount Laurel
I had made about ten (10) transactions through Apple Pay since 24th of December, however I only can see the last transaction but not the rest of previous transactions. How can I see all my transactions? When I press "!" for the credit card info, it showed "Cannot load app detail" Is that possible the reason why I can not see all transactions due to unable to load detail of app?
Maurice, Burnaby, BC
January 2, 2015 09:21:45 AM
In reply to Maurice, Burnaby, BC
Thanks for joining the conversation, Maurice and we're sorry to hear you're having some difficulties. We'll be glad to point you in the right direction.
As it sounds like you're viewing your recent transactions via your Passbook, please note that if you have a debit card linked to Apple Pay, you'll only be able to view your most recent Apple Pay transaction there. If you have a credit card linked to Apple Pay, you'll be able to view your 10 most recent transactions.
You should be able to view all pending or posted transactions via your TD Bank Online account. You're welcome to log in at http://bit.ly/1eaISlq to view your Account History, available via the Accounts tab, or by clicking on Pending Transactions to get a better idea of recent activity on your TD Bank account.
As mentioned in the previous post, for any questions regarding your TD Bank Visa Debit card linked to Apple Pay please reach a Banking Specialist at 888-937-0005. Or, if you currently have a TD Credit Card with us, please call us on 866-606-7470. We're available 24/7 for assistance.
Last but not least, we also recommend taking a look at Apple Pay FAQ which is located on their website for additional assistance and information.
We hope this helps, Maurice and have a great New Year!
LiShu R, Mount Laurel
January 2, 2015 09:23:12 AM