Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I just receive a call from 800-496-4285 When I tried to call them back, the phone went to dead air or a busy signal.
I tried to call customer service but all I get is requests for additional information. It is all computerized. Please advise
Susan, Palm bay
February 10, 2015 08:52:26 PM
In reply to Susan, Palm bay
We understand you're concerned, Susan and we'd be happy to assist you.
Based on your question, It appears to be a phishing scam and not from TD Bank. We appreciate you informing us of this and we recommend ignoring any further calls from the number you've mentioned.
We would also appreciate you sending us an email with any details you feel comfortable sharing in regards to the call. Please send it to us at firstname.lastname@example.org. You may also call us 24/7 at 888-751-9000 for assistance.
Additionally, we invite you to take a look here: http://bit.ly/1pxZPLh for information on Security Frequently Asked Questions (FAQs) that may help if you have any additional questions and concerns. TD Bank will never email you and ask you to provide personal information. Check out this link for more details about security: http://bit.ly/1sfKEnw.
If you still have questions or concerns about the security of your accounts, we ask that you contact us directly for assistance. You may do so 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. For Store locations and their hours please visit http://bit.ly/TDStores.
We hope this helps, Susan and have a good night.
Katherine G, Mount Laurel
February 10, 2015 08:54:18 PM