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yesterday i made a payment and my account went a bit over what i had but i intended to cover it today, but when i checked my account today, it had an additional overdraft fee added to it. i will most likely be able to cover the in several days, will i be added fees for those days?
June 26, 2015 05:02:57 PM
In reply to ilia, brooklyn
Good afternoon, Ilia and welcome to TD Helps. We apologize for any trouble with your account, we would be glad to point you in the right direction.
In general, you may overdraw your account by up to $5 per day without being charged a fee. If your negative balance exceeds $5 at the end of the day, a fee will automatically be charged for each transaction that overdraws your account, up to 5 overdraft fees per day. Please follow here: http://bit.ly/Yv0ulC for additional detailed information (page 3).
Please understand that we'd like to assist you with your fee inquiry; however, we don't have access to your account information since this is considered an unsecured forum. We encourage you to contact our 24/7 Banking Specialists at 888-751-9000 and they would be glad to review your account with you and also determine if it is possible to avoid fees from posting to your account. If you call and speak with one of our Banking Specialists, we'll also be more than happy to offer some suggestions in order to avoid overdraft fees in the future.
You're also welcome to send us a Secured Message for assistance using your TD Bank Online account. To do so, please log in at http://bit.ly/1eaISlq. Once you have done so, locate the Customer Service tab at the top right, and then click on Send a Message. Please submit your inquiry and a dedicated Representative will respond shortly.
Or, if you'll be nearby one of our Stores, feel free to stop in during our lobby hours. If you click here: http://bit.ly/TDStores, you can find the TD Bank Store and lobby hours nearest you.
We hope this is helpful, Ilia. Please let us know about any other questions you have.
Justin B, Mount Laurel
June 26, 2015 05:03:53 PM