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July 13, 2015 06:14:22 PM
In reply to ABC, 123
Great to see you this evening! Thanks for sending us your message.
Regarding your question, if the transfer you'd like to make is an ACH (direct debit) transaction and it is initiated at HSBC, TD Bank will not assess a fee to receive these funds. This applies to both withdrawals from and deposits to your TD Bank account as long as you do not initiate these transactions at TD Bank.
If you are inquiring about using our External Transfer service available via Online Banking, this is used if you're sending money from your personal account with TD Bank to your account at another financial institution. You can also initiate a request for funds from your account at another financial institution to your TD account. When using this service to send funds, fees may apply; however, if funds are deposited to your TD Bank account from another institution using this service, we will not charge a fee in that instance for our three-day option at this time. Please note that these fees are subject to change. For more information on our Fee Schedule, please take a look here: http://bit.ly/1cTejgt.
Kindly note that if you send the funds via wire, fees can apply to send or receive the funds using this method. You can take a look at the link above for additional info about fees for that service.
We encourage you to give us a call so that we can find out more about the transfer you'd like to make and let you know if fees would apply. In general, please reach our Banking Specialists 24/7 at 888-751-9000; if you are referring to using External Transfers, you can chat with a Tech Support Specialist at 800-493-7562, also 24/7.
We hope this helps you!
Please reply with any questions and have a wonderful night.
Kristen P, Mount Laurel
July 13, 2015 06:15:10 PM